We are members of the Travel Trust Association (TTA), a travel trade association that exists in order to provide you with 100% financial protection. Every penny that you pay us is protected by the Travel Trust Association. Our membership number is U3078.
When you make a payment to us your money is deposited into the Trust Account. A Trust Account is a bank account designated to hold the customers' money.
Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant, or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account.
In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association.
TTA will guarantee the financial obligation of its Members up to a maximum any one passenger of £11,000. So if you paid £2,000 we guarantee we will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.
Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid.